Legal

Privacy Policy

Last updated: 13 May 2026

Contents

DaktarList ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect when you use daktarlist.com, how we use it, and your rights regarding your data.

1. Information We Collect

Information you provide

  • Appointment bookings: Name, phone number, email address, and appointment notes.
  • Contact form submissions: Name, email, phone, and message content.

Information collected automatically

  • Usage data: Pages visited, search queries, referral sources, and time spent on pages.
  • Device data: Browser type, operating system, IP address, and screen resolution.
  • Cookies: Session cookies and preference cookies as described below.

2. How We Use Your Information

  • To process and confirm appointment bookings
  • To send appointment confirmation and reminder messages
  • To respond to contact form inquiries
  • To improve our search results and doctor recommendations
  • To detect and prevent fraudulent use of our platform
  • To comply with legal obligations

We do not use your data for advertising purposes or sell it to third parties.

3. Sharing Your Data

We share your information only in these limited circumstances:

  • With doctors/clinics: When you book an appointment, your name and phone number are shared with the relevant doctor or clinic to fulfill the booking.
  • Service providers: We use third-party services for hosting, analytics, and SMS notifications. These providers are contractually obligated to protect your data.
  • Legal requirements: We may disclose information if required by Bangladeshi law or a valid court order.

4. Cookies

We use the following types of cookies:

  • Essential cookies: Required for the website to function (session management, CSRF protection). Cannot be disabled.
  • Analytics cookies: Help us understand how visitors use DaktarList (Google Analytics). You can opt out via your browser settings.
  • Preference cookies: Remember your search preferences and location settings.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, database encryption at rest, and regular security audits. However, no internet transmission is 100% secure. We encourage you not to share sensitive medical information through our platform beyond what is necessary to book an appointment.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing of your data for analytics purposes.

To exercise any of these rights, email us at privacy@daktarlist.com.

7. Children's Privacy

DaktarList is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting a notice on our website and updating the "Last updated" date above. Your continued use of DaktarList after changes constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related questions or to exercise your rights: